Not only do we vet tutors initially, we also use feedback from students and the information on the lessons tutors deliver to ensure that we continually provide a great standard of teaching by only supporting the best tutors. If your score falls below a certain threshold, we may hide your profile from our search results and limit your access to jobs. We feel that it’s only fair to students if we provide truly expert tutors. Similarly, this means that tutors are rewarded for delivering great sessions and a professional service.
If your profile is no longer showing in the search results, check your dashboard to see which key areas you need to improve in. For example, if your repeat client score is low then you will need to book further sessions with your existing students in order to increase your score - once you've had these further lessons your score will start to increase and your profile will be visible in the search results again.