At Tutora, we want to provide students with the best tutors. We provide four key metrics on your dashboard that we use to help find the best tutors and push them to the top of the search results: Response Time, Booking Score, Repeat Client Score and Reviews:
The quicker you respond to new enquiries, the more likely a parent or student is to book with you - tutors who respond within an hour double the chances a client will book a lesson. The Response Time on your dashboard is the time it has taken you to respond to the last six first-time messages you have received.
Your Booking Score is a measure of how likely a client is to book with you after sending you an enquiry. This score is created by comparing you to the performance of other tutors on the site.
The Repeat Client Score measures how many lessons you have with each student. This is not the average number of lessons you have with each student, as many students have far more than ten lessons! Your score is instead how you compare to other tutors on our site. You can improve your score by building long-term relationships with tutors, booking in more lessons and always following up with students who take a break or are undecided about whether they would like to continue.
Client Reviews tell us how your clients found your lessons. To gain more positive reviews, we recommend asking every client you have taught and asking them for a review on Tutora
By improving in these areas, you will see your profile rise up the search results and will then be able to gain a higher number of students and secure a better hourly rate.
Remember, we are always here to help you in all of these areas, so just get in touch with us if you need any support.